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'Complaints'
China GB Standards List

 GB/T 42499-2023  
Classification and codes of e-commerce Complaints and reports
电子商务投诉举报信息分类与代码
 GB/T 43568-2023  
Standards for Handling Insurance Consumer Complaints
保险消费投诉处理规范
 GB/Z 6113.404-2023  
Specification for radio disturbance and immunity measuring equipment and measurement methods Part 4-4: Uncertainty, statistics and limit value modeling Statistics of Complaints and limit value calculation model for the protection of radio services
无线电骚扰和抗扰度测量设备和测量方法规范 第4-4部分：不确定度、统计学和限值建模 投诉的统计和保护无线电业务的限值计算模型
 GB/T 19012-2019  
Quality management—Customer satisfaction—Guidelines for Complaints handling in organizations
质量管理 顾客满意 组织投诉处理指南
 GB/T 27003-2011  
Conformity assessment - Complaints and appeals - Principles and requirements
合格评定 投诉和申诉 原则和要求
 GB/T 19012-2008  
Quality management - Customer satisfaction - Guidelines for Complaints handling in organizations
质量管理 顾客满意 组织处理投诉指南
 GB/Z 6113.404-2007  
Specification for radio disturbance and immunity measuring apparatus and methods - Part 4-4 Uncertainties,statistics and limit modelling- Statistics of Complaints and a model for the calculation of limits
无线电骚扰和抗扰度测量设备和测量方法规范 第4-4部分：不确定度、统计学和限值建模 抱怨的统计和限值的计算模型
 GB/T 17242-1998  
Guidelines for Complaints handling
投诉处理指南

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